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We are looking for a Technical Support Engineer to join our team. Technical Support Engineer responsibilities include hardware and software integration support, installation support, product /software
training
We hope you are responsible, demonstrate logical thinking, interested in technology and working in the team is a pleasure. You will succeed if you have
Technical/ engineering education/ IT related field (might be fresh graduate)
Good English
Working knowledge of software and operating system principles;
Basics of telecommunication systems and technologies;
Possess good analytical & logical skills - detail problem solver.
Possess good communication skills, both oral and written. Will have to communicate routinely with European and Chinese Technical team.
A desire to learn and appreciate each customer's problems, and the ability to remotely communicate and solve problems.
Have process orientation document and maintain customer case records.
Have a can do
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