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مطلوب موظفي خدمة عملاء من كلا الجنسين للعمل لدى ابو شقرة

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مطلوب موظفي خدمة عملاء من كلا الجنسين للعمل لدى ابو شقرة

فرصة عمل

ممثل خدمة العملاء من الإناث أو الذكور.

تسعى شركة أبو شقرة التجارية لتوظيف مندوب خدمة عملاء للتجارة الإلكترونية لوظيفة بدوام كامل بالمؤهلات التالية:

شهادة في إدارة الأعمال أو أي مجال آخر ذي صلة.
خبرة عملية لا تقل عن 1-2 سنوات.
إدارة المكالمات الهاتفية الواردة والصادرة.
تحديد وتقييم احتياجات العملاء لتحقيق الرضا.
تقديم معلومات دقيقة وصحيحة وكاملة باستخدام الأساليب / الأدوات الصحيحة.
تلبية أهداف خدمة العملاء / فريق المبيعات الشخصية وحصص التعامل مع المكالمات.
التعامل مع شكاوى العملاء وتقديم الحلول والبدائل المناسبة في حدود الوقت ؛ متابعة لضمان حل.
اتبع إجراءات الاتصال والمبادئ التوجيهية والسياسات.
خذ ميلًا إضافيًا لإشراك العملاء.
مستوى عال من مهارات الاتصال.
مستوى جيد في اللغة الإنجليزية.

إذا كنت تستوفي المؤهلات المذكورة أعلاه ، يرجى إرسال سيرتك الذاتية.

يرجى التأكد من تضمين "ممثل خدمة عملاء التجارة الإلكترونية" في الموضوع.

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