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مطلوب موظفين مركز اتصال للعمل في مجموعة المستقبل للصناعات البلاستيكية والورقية

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مطلوب موظفين مركز اتصال للعمل في مجموعة المستقبل للصناعات البلاستيكية والورقية

مطلوب موظفين مركز اتصال للعمل في مجموعة المستقبل للصناعات البلاستيكية والورقية

ضمن الشروط التالية:

المهام والمسؤوليات:

1. استقبال المكالمات الواردة والرد على استفسارات العملاء بلباقة واحترافية.

2. تقديم الدعم الفني أو الإرشادي للعملاء حسب الحاجة.

3. معالجة الشكاوى وتصعيدها إلى الجهات المختصة عند الضرورة.

4. إدخال البيانات وتحديث معلومات العملاء في النظام.

5. تحقيق الأهداف المحددة لمستوى الخدمة والاستجابة.

المؤهلات والخبرة المطلوبة:

خبرة لا تقل عن سنتين في مجال مراكز الاتصال أو خدمة العملاء.
دبلوم كحد ادنى في مجال ذو علاقة.
مهارات تواصل ممتازة وقدرة على التعامل مع العملاء بكفاءة.
إجادة استخدام الحاسوب وأنظمة إدارة المكالمات.
القدرة على العمل ضمن فريق وتحمل ضغط العمل.
يفضل إجادة اللغتين العربية والإنجليزية.

على من يجد في نفسه الكفاءة إرسال السيرة الذاتية إلى البريد الإلكتروني:

HR-Indiana@futurepackjo.com

مع كتابة *"موظف مركز اتصال"* في عنوان الرسالة.

للمزيد من الوظائف المشابهة ( اضغط هنا )

انظم الينا عبر الفيس بوك ( اضغط هنا )

تابعنا ايضا على منصة على الانستغرام ( فرصتك عنا )

للمزيد من الوظائف الشاغره زورنا على صفحتنا على تويتر ( فرصتك عنا )

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